It’s been known for a number of months that Twitter inventor Jack Dorsey is working on a new startup codenamed “Squirrel”. Rumors swirled that it may be a mobile payments system, although the name of the venture and its specifics have remained under wraps. Today both the company’s name …

Sharlyn Lauby is the president of Internal Talent Management (ITM) which specializes in employee training and human resources consulting. She authors a blog at hrbartender.com . I spent many years of my career in the hospitality business and the first rule of thumb when dealing with customers was, “if …

Have you ever noticed that no matter which Best Buy you go into, you end up seeing the same people working there? That’s because there are seven types of people that work at every single Best Buy, with no exceptions. A little known fact about me is that I worked at Best …